Returns + Exchanges

 

READY-TO-WEAR

Exchanges: Unworn ready-to-wear garments with receipt and all tags intact and undamaged may be exchanged for an alternative item within 5 days of receipt of package. To initiate an exchange, please email info@azeeza.us for authorization and further instructions.  Additional shipping charges will apply and determined by location/package size.  

Returns: Unworn ready-to-wear garments with receipt and all tags intact and undamaged may be returned for credit card refund, less shipping, within 5 day of purchase. If purchased online/over the phone, item must be shipped (and validated by shipper) within 5 days of item receipt. Returned items must be returned in the same saleable condition as deployed and free of stains, snags, tears and signs of wear.  Buyer is responsible for shipping costs in all respects.

Ready-to-wear items that have been altered or customized (made in a color, embellishment style, etc. that differs from the original sample) are final sale.

 

ACCESSORIES

All sales final on accessories. 

 

SALE AND SPECIAL EDITION/CAPSULE ITEMS

All items on special promotion (marked down or discounted) are all sales final.

 

Ready-to-wear items that have been altered or customized (made in a color, embellishment style, etc. that differs from the original sample) are final sale.

 

CUSTOM & SPECIAL ORDERS

Items including personalization, custom design, made-to-measure, alterations are final sale. Items that are special ordered (i.e. size out of stock/sold out items) and made specially for your purchase are also final sale.

 

HOLIDAY POLICY

Items purchased between November 28th -  December 25, 2017 may be exchanged in unworn/original condition either in-store or by emailing info@azeeza.us until January 2nd, 2017.  Exchange credit must be utilized for new product at time of return and may not be carried over. 

One per household/customer per promotion period.

 

GIFT WITH PURCHASE

Gift with purchase items may vary in color, print and fabrication due to availability.  GWP may not be exchanged or returned. Value of GWP will be deducted from any return receipts if the GWP is not present. While supplies last.

Return shipping costs are the responsibility of the customer, unless an incorrect and/or damaged item was sent by Azeeza US.